Something’s Not Working
Device repairs, Wi-Fi issues, printer problems, virus and malware support, emails not sending or anything else that’s gone wrong.
Supporting West Sussex & Surrey
The Home and Business IT support you can put a face to
For people who want professional IT support without that big-business feel.
What needs sorting?
Choose the area that best fits what you need help with.
Get Your IT Sorted
Business IT Services
Everyday ongoing IT support plus projects, upgrades and consultancy. From solopreneur to SME, we’ve got you covered.
Home Tech Support
Whether you need help setting up your tech, advice on a tricky issue or are looking to get internet to your garden office.
Why choose Immrse?
Small team with big plans?
That’s exactly what we’re built for.
We work with start-ups, one-man-bands, growing teams—and even literal rock bands. Immrse gives you capable, dependable IT support without the complexity or faceless helpdesks that often come with larger IT companies.
We’ll get a grip of your technology, keep things moving and help you make better IT decisions, so you can concentrate on running and growing your business.
Built for small business
Practical IT solutions that fit the way your business actually works.
Your own local IT team
Speak directly to an engineer who knows your business, your setup and your plans.
In person when it matters
We visit businesses across West Sussex and Surrey to properly understand what needs sorting.
Support that grows with you
From setting up your first laptop to looking after your wider business IT, we’re here as your needs develop.
IT support without the worry
Straightforward guarantees for extra peace of mind.
We want you to feel confident asking us for help. That’s why every Immrse visit is backed by two simple guarantees.
Get your IT sortedNo fix, no feeguarantee
If we can’t resolve the problem or provide an agreed solution, you won’t be charged for the unsuccessful fix.
100-day issue-free guarantee
If the same problem we fixed returns within 100 days, we’ll come back and put it right without charging you again.
- Clear pricingNo hidden surprises
- Fast responseHelp when you need it
- Real peopleLocal engineers, not call centres
- Relationship-ledWe grow when you grow
A NOTE FROM CHRIS
IT support from people you actually know
I believe good IT support should feel personal. You should know who you’re speaking to, feel comfortable asking questions and trust that the person helping you understands your business.
That’s what we’re building at Immrse: big-business capability with small-business care. We provide practical, hands-on IT support across West Sussex and Surrey, prioritising in-person visits and proper on-site fixes wherever possible. There are no faceless call centres or endless ticket numbers. Just a small local team that gets to know you, gets to grips with your technology and helps you get on with running your business.
HOW IT WORKS
From “something’s not right” to properly sorted.
You don’t need to diagnose the problem or know exactly what you need. Tell us what’s going wrong—or what you’re trying to achieve—and we’ll work out the rest.
Tell us what needs sorting
Call, email or send us a message with the basics. It doesn’t need to be technical; just tell us what is causing trouble.
Have a quick chat with the team
We’ll ask a few straightforward questions, understand what you need and recommend the best next step.
We’ll come to your door
An Immrse engineer visits your business to investigate properly, get hands-on and fix it, set it up or agree a clear plan.
Get back to business
We’ll explain what we’ve done, make sure everything is working and be on-hand when you need us.
What our customers say
Real support. Real people. Real results.
Trusted by businesses and homeowners across West Sussex and Surrey.
Business Customer Chris is an excellent support for small businesses with a huge amount of knowledge and experience to offer... I highly recommend Chris and Immrse.
Business Customer Immrse has helped with both our company’s – In My Garden Room and Fleur de Lis Flowers. All my IT problems have been sorted in a day of calling.
Home Customer Immrse is definite ‘go-to’ for any IT problems, whether it be for the office or at home. I would certainly contact him again with any problems... 10/10
Home Customer Chris is punctual, efficient and very responsive. Extremely knowledgeable and helpful, especially when explaining technical issues.
LOCAL IT SUPPORT
Your local IT team, just down the road.
Based near Pulborough, Immrse provides friendly, in-person IT support to small businesses across West Sussex and Surrey. Choose your area to see how we can help locally.
West Sussex
In-person IT support for businesses across West Sussex.From Pulborough and Horsham to Worthing, Chichester and the surrounding towns, we help local businesses get their technology properly sorted.PulboroughHorshamWorthingChichesterExplore West Sussex supportSurrey
Local IT support for small businesses across Surrey.We already support businesses around Guildford, Dorking, Reigate, Cranleigh and areas nearby. See how you can get practical, hands-on IT help without having to travel.GuildfordDorkingReigateCranleighExplore Surrey support
Not sure whether we cover your area? Get in touch—if you’re nearby, we’ll always try to help.