You’ve become the IT person
Everyone comes to you when something goes wrong, even though you already have a business to run.
BUSINESS IT SUPPORT IN WEST SUSSEX & SURREY
IT support built around your business.
Friendly, practical IT support for small businesses across West Sussex and Surrey. From everyday problems and Microsoft 365 to networks, security and ongoing IT support.
- Direct engineer contact
- Local, in-person support
- One-off or ongoing help
Does this sound familiar?
Your business depends on its tech. But managing the IT probably isn’t what you’re meant to be doing with your time.
Problems keep interrupting the day
Slow computers, unreliable Wi-Fi and software issues waste time and cause frustration.
You’re unsure what’s properly protected
You have backups and security tools, but you’re not completely certain everything is working.
Your setup has grown without a plan
New people, devices and services have been added over time, but nothing quite works together.
You want one reliable person to call
Someone who understands your business, knows your setup and can get things sorted quickly.
Three ways we can help
Choose the type of support that best fits what your business needs.
Something needs fixing
Quick, reliable support when something has stopped working, become unreliable or is slowing your business down.
Get help nowYour setup needs improving
Practical projects covering Microsoft 365, networks, devices, backups, cybersecurity, office moves and upgrades.
Improve my setupYou want ongoing support
A local IT team that gets to know your people, systems and plans, and is there when your business needs help.
Explore ongoing support
Everything your business needsto work reliably
From everyday fixes to planned improvements, Immrse keeps the technology your business relies on secure, connected and dependable.
Everyday IT support
Quick help when devices, email, printers or software stop working or slow your team down.
Microsoft 365 and Google Workspace
Setup, migrations, user management and ongoing support for the tools your business relies on.
Wi-Fi and business networks
Reliable, secure connectivity throughout your workplace.
Cybersecurity and backups
Practical protection for your devices, accounts and business data, with a clear recovery plan.
Devices, upgrades and office projects
New equipment, office setups, upgrades, moves and specialist IT projects.
IT planning and consultancy
Clear advice and practical roadmaps that help your technology support the business.
What local businesses say
Friendly, dependable support from people who take the time to understand your business.
Chris is an excellent support for small businesses with a huge amount of knowledge and experience to offer. I highly recommend Chris and Immrse.
Immrse has helped with both our companies, In My Garden Room and Fleur de Lis Flowers. All my IT problems have been sorted within a day of calling.
Why businesses choose Immrse
Built for small business
Practical solutions that fit your team, budget and way of working.
People you actually know
Speak directly to Chris and the team, not an anonymous call centre.
In person when it matters
We visit businesses across West Sussex and Surrey to understand the setup properly.
Support that grows with you
From your first laptop to wider systems and long-term planning, we help as your business develops.
IT SUPPORT WITHOUT THE WORRY
Straightforward guarantees for extra peace of mind.
- No fix, no fee guaranteeIf we can’t resolve the problem or provide an agreed solution, you won’t be charged for the unsuccessful fix.
- 100-day issue-free guaranteeIf the same problem we fixed returns within 100 days, we’ll put it right at no extra cost.
A NOTE FROM CHRIS
IT support should be simple.
I started Immrse to give local businesses IT support that’s personal, reliable and jargon-free. No anonymous call centres and no endless ticket queues, just real people who care about your business and sort the problem properly.
Whether it’s a quick fix or a longer-term plan, we’ll help you get the most from your technology.
HOW IT WORKS
From first conversation to properly sorted.
A straightforward route from the first conversation to the right fix, project or clear next step.
Tell us what needs sorting
Get in touch and tell us what is happening or what you want to achieve.
We'll discuss the plan with you
We’ll understand the issue, explain the options and agree the best next step.
We visit and get to grips with it
We’ll visit, investigate, and either solve the issue or agree a clear way forward.
Get back on track
We fix the issue, complete the project or put ongoing support in place.
LOCAL BUSINESS IT SUPPORT
We support businesses across West Sussex & Surrey
Immrse is based near Pulborough and supports small businesses across West Sussex and Surrey, with in-person visits where they help most.
West Sussex
In-person IT support for businesses across West Sussex.From Pulborough and Horsham to Worthing, Chichester and nearby towns, we help local businesses get their technology properly sorted.PulboroughHorshamWorthingChichesterExplore West Sussex supportSurrey
Local IT support for small businesses across Surrey.We already support businesses around Guildford, Dorking, Reigate, Cranleigh and areas nearby. See how you can get practical, hands-on IT help without having to travel.GuildfordDorkingReigateCranleighExplore Surrey support
Not sure whether we cover your area? Tell us where your business is and we’ll let you know how we can help.
Frequently asked questions
How much does business IT support cost?
It depends on what you need help with. Immrse can help with one-off issues, practical projects and ongoing support, so the right next step is to tell us what is happening and we’ll explain the options clearly.
Do I need an ongoing support contract?
No. Many businesses start with one-off help or a specific project. If ongoing support would make sense, we’ll explain what that could look like without pushing you into a contract you do not need.
Can you support a business with only one or two people?
Yes. Immrse works with small businesses where the setup may be simple, growing or a bit mixed together. The support is shaped around the way your business actually works.
Can you help with Microsoft 365 or Google Workspace?
Yes. We can help with setup, migrations, user management, email, shared drives and day-to-day support for Microsoft 365 and Google Workspace.
Do you offer one-off IT support?
Yes. If something has stopped working, become unreliable or needs setting up properly, you can ask for one-off help without committing to ongoing support.
Do you provide both on-site and remote support?
We’re an in-person-first IT support company and visit businesses across West Sussex and Surrey when hands-on help is needed. Remote support is also available for suitable software, account and configuration issues where it forms part of an ongoing support plan.
Which areas do you cover?
Immrse supports small businesses across West Sussex and Surrey, including towns around Pulborough, Horsham, Worthing, Chichester, Guildford, Dorking, Reigate and Cranleigh.
Can you take over from another IT provider?
Yes. We can help you understand your current setup, identify what needs access or documentation, and agree a sensible way to move support over.
READY TO GET STARTED?
Let’s get your business IT properly sorted.
Tell us what’s going wrong, what needs improving or what you want your technology to help you achieve. You don’t need to diagnose the problem first.